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FAQ
Everything you need to know about our fit, fabrics and delivery.
Do you offer tailoring services?
Yes. We believe in the perfect fit. Visit our store, and our tailoring team will adjust your garment to your exact measurements.
Can I return or exchange my order?
Yes, we offer a 14-day return policy on unworn items. For the fastest service, you can exchange your items directly at our boutique, where we can also help you find the perfect alternative.
Where are Gravelli products made?
We source our fabrics from Italy’s finest mills (including Loro Piana) and produce in Europe to ensure the highest quality standards.
How does the sizing compare to Italian brands?
We combine Italian design with a "Dutch Fit." This means our cuts are optimized for a taller, broader frame compared to traditional Italian sizing. We recommend ordering your regular European size.
How long does delivery take in Dubai?
Orders within Dubai are typically delivered within 1-2 business days. Need it faster? Visit our boutique for immediate pickup and personal styling advice.
Are the fabrics suitable for the Dubai climate?
Yes. We specialize in breathable, lightweight materials like linen, bamboo, and premium cotton. Our collection is specifically curated to keep you cool and sharp, even in the UAE heat.









